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Starter battery
Additional battery
Gas cylinder
Airbag
Gas generator
Seat belt tensioner
Fuel tank
Restraint systems control unit
12 V Battery
Please see our emergency response guide for more information
Mercedes-Benz AG
Mercedesstraße 120
70372 Stuttgart
Phone no.: +49 (0)711 170
Email: dialog.mb@mercedes-benz.com
represented by the Board of Management:
Ola Källenius (Chairman), Jörg Burzer, Renata Jungo Brüngger, Sajjad Khan, Sabine Kohleisen, Frank Lindenberg, Markus Schäfer, Britta Seeger
Chairman of the Supervisory Board: Manfred Bischoff
Commercial Register at Stuttgart Local Court, No. HRB 762873
VAT ID No.: DE 32 12 81 763
Insurance brokers register (www.vermittlerregister.info): Register no. D-N5VM-4IM0N-23
License exemption pursuant to Section 34d ( 3) GewO (Trade, Commerce and Industry Regulation Act), Supervisory Authority: Stuttgart Chamber of Industry and Commerce, Jägerstrasse 30, www.ihk-stuttgart.de
Member of the Stuttgart Chamber of Industry and Commerce, Jägerstrasse 30, 70174 Stuttgart
Job title: Insurance broker licensed under section 34d (3) GewO; Federal Republic of Germany
Professional regulations:
- § 34d Trade, Commerce and Industry Regulation Act
- §§ 59 - 68 Insurance Contract Act
- Insurance Mediation Ordinance
The professional regulations can be viewed at and downloaded from the www.gesetze-im-internet.de website, which is operated by the German Federal Ministry of Justice and juris GmbH.
Provider: Financial Services
Publisher:
Mercedes-Benz Bank AG
Siemensstraße 7
70469 Stuttgart
Phone no.: 0711 2574-0
Fax no.: 0711 2574-8005
Email: kundenservice@mercedes-benz-bank.com
Competent Supervisory Authorities:
Bundesanstalt für Finanzdienstleistungsaufsicht
(Federal Financial Supervisory Authority)
Graurheindorfer Straße 108, 53117 Bonn
and
Marie-Curie-Str. 24-28, 60439 Frankfurt a.M.
European Central Bank
Sonnemannstr. 20, 60314 Frankfurt a.M.
Mercedes-Benz Bank AG, Stuttgart, registered in the Commercial Register at the Stuttgart Local Court of Stuttgart under
No. HRB : 22 937
VAT ID No.: DE-811 120 989
BIC: MEBEDE6SDCB
Bank details: Commerzbank AG, Stuttgart
IBAN: DE22600800000960028000
BIC/SWIFT: DRESDEFF600
Insurance brokers register (www.vermittlerregister.info): Register no. D-HIEM-XM7SI-10
License pursuant to § 34d (1) Trade, Commerce and Industry Regulation Act (GewO), Supervisory Authority: Stuttgart Chamber of Industry and Commerce, Jägerstrasse 30, www.ihk-stuttgart.de
Member of the Stuttgart Chamber of Industry and Commerce, Jägerstrasse 30, 70174 Stuttgart
Job title: Insurance broker licensed pursuant to § 34d (1) GewO; Federal Republic of Germany
Professional regulations:
- § 34d Trade, Commerce and Industry Regulation Act
- §§ 59 - 68 Insurance Contract Act
- Insurance Mediation Ordinance
The professional regulations can be viewed at and downloaded from the www.gesetze-im-internet.de website, which is operated by the German Federal Ministry of Justice and juris GmbH.
Responsible and authorized representatives:
Board of Management: Franz Reiner (Chairman), Andreas Berndt, Andree Ohmstedt, Benedikt Schell, Marc Voss-Stadler
Chairman of the Supervisory Board: Klaus Entenmann
Consumer arbitration: Mercedes-Benz Bank AG participates in the dispute arbitration process of the consumer arbitration office "Ombudsman of the Private Banks" (www.bankenombudsmann.de). There, the consumer has the possibility to call the ombudsam of the private banks for settlement of a dispute. Further details are regulated in the Rules of Procedure for the Settlement of Customer Complaints in the German Banking Sector, which is available in the internet under www.bankenverband.de. The complaint must be sent in text form (e.g. by letter, fax or email) to the customer complaints office at the Federal Association of German Banks, Bundesverband deutscher Banken e.V., Postfach 040307, 10062 Berlin, Fax: (030) 1663-3169, email: ombudsmann@bdb.de.
_____________________________________________________
Mercedes-Benz Leasing GmbH
Siemensstraße 7
70469 Stuttgart
Phone no.: 0711 2574-0
Fax no.: 0711 2574-8005
Email: kundenservice@mercedes-benz-bank.com
Competent Supervisory Authorities:
Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Straße 108,
53117 Bonn
and
Marie-Curie-Str. 24-28,
60439 Frankfurt a.M.
European Central Bank
Sonnemannstr. 20,
60314 Frankfurt a.M.
Responsible and authorized representatives:
Board of Management:
Franz Reiner, Andreas Berndt, Andree Ohmstedt, Benedikt Schell, Marc Voss-Stadler
Court of Registry Stuttgart HRB 3913
VAT ID No.: DE 811 121 012
IBAN: DE14600800000907177500
BIC/SWIFT: DRESDEFF600
Consumer arbitration
Mercedes-Benz Leasing GmbH is neither obligated nor willing to participate in dispute settlement proceedings before arbitration bodies.
_____________________________________________________
Contact:
Service phone for private customers: Leasing/Financing/Insurance
Phone no.: 0681 96595010
Fax no.: 0681 96595015
Service phone for commercial customers: Leasing/Financing/Insurance
Phone no.: 030 868755755
Fax no.: 030 868755756
Monday – Friday: 8:00 a.m. -8:00 p.m.
Saturday: 8:00 a.m.-4: p.m.
Statement on the use of cookies
We use cookies and similar software tools such as HTML5 Storage or Local Shared Objects (together "cookies") to identify your interests and particularly popular areas of our websites and use this information to improve the design of our websites and make them even more user-friendly.
Mercedes-Benz AG
Mercedesstraße 120
70372 Stuttgart
Germany
Email: dialog.mb@mercedes-benz.com
Data Protection Officer:
Mercedes-Benz AG
Chief Officer Corporate Data Protection
HPC E600
70546 Stuttgart
Germany
E-Mail: data.protection@mercedes-benz.com
We are pleased about your visit on our web pages and your interest in our offers. The protection of your personal data is an important concern for us. In these Privacy Statement we explain how we collect your personal data, what we do with it, for what purposes and on what legal basis this is done, and which rights and claims are associated with it for you. In addition, we refer to the Mercedes-Benz AG Data Protection Policy:
Mercedes-Benz AG Data Protection Policy
Our Privacy Statement for the use of our websites and the Data Protection Policy of Mercedes-Benz AG do not apply to your activities on the websites of social networks or other providers that you can reach via the links on our websites. Please check the websites of these providers for their data protection regulations.
We use technical and organisational security measures to protect your data managed by us against manipulation, loss, destruction and against access by unauthorised persons. We are constantly improving our security measures in line with technological developments.
Your IP address and the name of your Internet service provider, which we only store for security reasons, will be deleted after seven days. Otherwise, we delete your personal data as soon as the purpose for which we have collected and processed the data ceases to apply. Beyond this point in time, data is only stored if this is required by the laws, regulations or other legal provisions of the European Union or of a member state of the European Union to which we are subject.
If you subscribe to a newsletter offered on our website, the data provided in the newsletter subscription will only be used for sending the newsletter, unless you agree to further use. You can unsubscribe at any time using the unsubscribe option provided in the newsletter.
With the central access service of Mercedes-Benz AG you can register for all websites and applications of Mercedes-Benz Group and its brands that are connected to that service. The terms and conditions of use of the central access service of Mercedes-Benz AG can be called up under the following link:
Terms of Use of the Central Access Service of Mercedes-Benz AG
Information on the cookies we use and their functions can be found in our Cookie Statement.
Status: October 2019
Copyright 2020 Mercedes-Benz AG. All rights reserved. All text, images, graphics, sound files, video files and animation files and their arrangement are subject to copyright and other intellectual property laws. They may not be copied, either for commercial purposes or for redistribution, nor may they be modified and used on other websites. Some Mercedes-Benz AG webpages also include material that is subject to the copyright of those parties who have made such material available.
Some products and services may have changed since individual pages on this website were last edited. The manufacturer reserves the right to make changes to the design, form, color and specification during the delivery period, provided these changes or variations can be deemed reasonable with respect to the customer, while taking into account the interests of Mercedes-Benz AG. The illustrations may show accessories, optional equipment or other features which are not part of the standard specification. Colors may differ slightly from those depicted for technical reasons. Some pages may also feature models and services which are not available in individual countries. Statements regarding legislative, fiscal or other legal regulations and the implications of these are valid only for the Federal Republic of Germany. Subject to any contrary provision in the terms and conditions of sale or delivery, the prices valid on the date of delivery shall apply. For our dealers, the prices are to be regarded as the recommended retail price. Please contact a company-owned sales and service outlet or an authorized dealer to find out current prices.
Unless otherwise stipulated, all brand names featured on Mercedes-Benz AG website pages are legally protected trademarks belonging to Mercedes-Benz AG. This applies in particular to the model names and all corporate logos and emblems.
Mercedes-Benz AG has sought to bring you an innovative and informative internet site, and we hope that you will be as enthusiastic about our creative effort as we are. Please understand, though, that Mercedes-Benz AG has to protect its intellectual property, including patents, trademarks and copyrights, and that these internet pages cannot be construed as granting any license rights to Mercedes Benz AG´s intellectual property.
Internet pages, Investor Relations releases, annual and interim reports, outlooks, presentations, audio and video broadcasts of events (live or recorded) and other documents on this website contain, among other things, forward-looking statements about future developments that are based on the current assessments of the management. The words 'anticipate,' 'assume,' 'believe,' 'estimate,' 'expect,' 'intend,' 'may,' 'plan,' 'project,' 'should' and similar expressions are used to identify forward-looking statements. Such statements are subject to certain risks and uncertainties, including an economic downturn in Europe or North America, changes in exchange rates, interest rates and raw materials prices, the launch of products by competitors, higher sales incentives, the successful implementation of the new business model for smart, disruption of production supply due to shortages of materials, labor strikes, or supplier insolvencies, and a decline in resale prices of used vehicles. If any of these risk factors and other uncertainties (some of which are described in the current Annual Report of Mercedes-Benz AG under the heading "Risk Report" as well as under the heading "Risk Factors" in Form F-20 which has been submitted to the U.S. Securities and Exchange Commission) should occur, or if the assumptions underlying any of our forward-looking statements prove to be incorrect, our actual results could differ significantly from the results referred to or implied by these statements. We do not intend or assume any obligation to update these forward-looking statements. Any forward-looking statement applies only in relation to the situation prevailing on the date on which it is made.
The information provided and the statements made on these pages do not constitute any representation or warranty, either express or implied. In particular such information is not an implied promise or guarantee in respect of quality, marketability, fitness for any particular purpose, or the non-infringement of laws and patents.
Our internet pages also contain links to other internet sites. We would like to point out that we have no influence over the design and content of the linked sites. We therefore accept no liability for the accuracy, completeness or quality of the information provided there, nor do we guarantee that it is up to date. Consequently we hereby distance ourselves from all content of such sites. This declaration applies to all links to external sites contained on our internet pages and to the content of such sites.
Notice as required by Section 36 of the German Consumer Dispute Resolution Act (VSBG) The following applies for German users: Mercedes-Benz AG will not participate in an alternative dispute resolution process before a consumer arbitration panel as defined in the VSBG and is not obliged to do so.
Information for online dispute resolution
The EU Commission has created an Internet platform for online dispute resolution (so-called "ODR Platform"). The ODR platform is a forum for the out-of-court resolution of contractual disputes relating to products or services bought online. You can access the ODR platform via this link:
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