Provider
Mercedes-Benz AG
Mercedesstraße 120
70372 Stuttgart
Phone no.: +49 (0)711 170
Email: dialog.mb@mercedes-benz.com
represented by the Board of Management:
Ola Källenius (Chairman), Jörg Burzer, Renata Jungo Brüngger, Sabine Kohleisen, Harald Wilhelm, Markus Schäfer, Britta Seeger, Hubertus Troska
Chairman of the Supervisory Board: Martin Brudermüller
Commercial Register at Stuttgart Local Court, No. HRB 762873
VAT ID No.: DE 32 12 81 763
Insurance brokers register (www.vermittlerregister.info): Register no. D-N5VM-4IM0N-23
License exemption pursuant to Section 34d ( 3) GewO (Trade, Commerce and Industry Regulation Act), Supervisory Authority: Stuttgart Chamber of Industry and Commerce, Jägerstrasse 30, www.ihk-stuttgart.de
Member of the Stuttgart Chamber of Industry and Commerce, Jägerstrasse 30, 70174 Stuttgart
Job title: Insurance broker licensed under section 34d (3) GewO; Federal Republic of Germany
Professional regulations:
- § 34d Trade, Commerce and Industry Regulation Act
- §§ 59 - 68 Insurance Contract Act
- Insurance Mediation Ordinance
The professional regulations can be viewed at and downloaded from the www.gesetze-im-internet.de website, which is operated by the German Federal Ministry of Justice and juris GmbH.
Provider: Financial Services
Publisher:
Mercedes-Benz Bank AG
Siemensstraße 7
70469 Stuttgart
Phone no.: 0711 2574-0
Fax no.: 0711 2574-8005
Email: kundenservice@mercedes-benz-bank.com
Competent Supervisory Authorities:
Bundesanstalt für Finanzdienstleistungsaufsicht
(Federal Financial Supervisory Authority)
Graurheindorfer Straße 108, 53117 Bonn
and
Marie-Curie-Str. 24-28, 60439 Frankfurt a.M.
European Central Bank
Sonnemannstr. 20, 60314 Frankfurt a.M.
Mercedes-Benz Bank AG, Stuttgart, registered in the Commercial Register at the Stuttgart Local Court of Stuttgart under
No. HRB : 22 937
VAT ID No.: DE-811 120 989
BIC: MEBEDE6SDCB
Bank details: Commerzbank AG, Stuttgart
IBAN: DE22600800000960028000
BIC/SWIFT: DRESDEFF600
Insurance brokers register (www.vermittlerregister.info): Register no. D-HIEM-XM7SI-10
License pursuant to § 34d (1) Trade, Commerce and Industry Regulation Act (GewO), Supervisory Authority: Stuttgart Chamber of Industry and Commerce, Jägerstrasse 30, www.ihk-stuttgart.de
Member of the Stuttgart Chamber of Industry and Commerce, Jägerstrasse 30, 70174 Stuttgart
Job title: Insurance broker licensed pursuant to § 34d (1) GewO; Federal Republic of Germany
Professional regulations:
- § 34d Trade, Commerce and Industry Regulation Act
- §§ 59 - 68 Insurance Contract Act
- Insurance Mediation Ordinance
The professional regulations can be viewed at and downloaded from the www.gesetze-im-internet.de website, which is operated by the German Federal Ministry of Justice and juris GmbH.
Responsible and authorized representatives:
Board of Management: Franz Reiner (Chairman), Andreas Berndt, Andree Ohmstedt, Benedikt Schell, Marc Voss-Stadler
Chairman of the Supervisory Board: Klaus Entenmann
Consumer arbitration: Mercedes-Benz Bank AG participates in the dispute arbitration process of the consumer arbitration office "Ombudsman of the Private Banks" (www.bankenombudsmann.de). There, the consumer has the possibility to call the ombudsam of the private banks for settlement of a dispute. Further details are regulated in the Rules of Procedure for the Settlement of Customer Complaints in the German Banking Sector, which is available in the internet under www.bankenverband.de. The complaint must be sent in text form (e.g. by letter, fax or email) to the customer complaints office at the Federal Association of German Banks, Bundesverband deutscher Banken e.V., Postfach 040307, 10062 Berlin, Fax: (030) 1663-3169, email: ombudsmann@bdb.de.
_____________________________________________________
Mercedes-Benz Leasing GmbH
Siemensstraße 7
70469 Stuttgart
Phone no.: 0711 2574-0
Fax no.: 0711 2574-8005
Email: kundenservice@mercedes-benz-bank.com
Competent Supervisory Authorities:
Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Straße 108,
53117 Bonn
and
Marie-Curie-Str. 24-28,
60439 Frankfurt a.M.
European Central Bank
Sonnemannstr. 20,
60314 Frankfurt a.M.
Responsible and authorized representatives:
Board of Management:
Franz Reiner, Andreas Berndt, Andree Ohmstedt, Benedikt Schell, Marc Voss-Stadler
Court of Registry Stuttgart HRB 3913
VAT ID No.: DE 811 121 012
IBAN: DE14600800000907177500
BIC/SWIFT: DRESDEFF600
Consumer arbitration
Mercedes-Benz Leasing GmbH is neither obligated nor willing to participate in dispute settlement proceedings before arbitration bodies.
_____________________________________________________
Contact:
Service phone for private customers: Leasing/Financing/Insurance
Phone no.: 0681 96595010
Fax no.: 0681 96595015
Service phone for commercial customers: Leasing/Financing/Insurance
Phone no.: 030 868755755
Fax no.: 030 868755756
Monday – Friday: 8:00 a.m. -8:00 p.m.
Saturday: 8:00 a.m.-4: p.m.
Cookies
Statement on the use of cookies
We use cookies and similar software tools such as HTML5 Storage or Local Shared Objects (together "cookies") to identify your interests and particularly popular areas of our websites and use this information to improve the design of our websites and make them even more user-friendly.
1. Functions and use of cookies
- Cookies are small files that are placed on your desktop, notebook or mobile device by a website you visit. From this we can, for example, recognize whether there has already been a connection between your device and our websites, or which language or other settings you prefer. Cookies may also contain personal data.
- By using our websites, you agree to the use of cookies.
You can also visit our website without consenting to the use of cookies. This means that you can refuse such use and delete cookies at any time by making the appropriate settings on your device. This is done as follows:
- Most browsers are pre-set to automatically accept cookies. You can change this setting by activating the setting *do not accept cookies* in your browser.
- You can delete existing cookies at any time. You can find out how this works in detail in the instructions of your browser or device manufacturer.
- For information on deactivating Local Shared Objects, see the following link:
Information on deactivating Local Shared Objects
- Like the use of cookies, their rejection or deletion is also linked to the device used and also to the browser used in each case. You must therefore reject or delete the cookies separately for each of your devices and, if you use several browsers, also for each browser.
- If you decide against the use of cookies, it is possible that not all functions of our websites are available to you or that individual functions are only available to you to a limited extent.
- We categorize cookies as follows:
Essential cookies (type 1)
These cookies are absolutely necessary for the functions of the web pages. Without these cookies we would not be able to offer you services such as the vehicle configurator, for example.
Functional cookies (type 2)
These cookies facilitate the operation and improve the functions of the web pages. For example, we store your language settings in functional cookies.
Performance cookies (Type 3)
These cookies collect information about how you use our website. This enables us to identify which parts of our Internet offer are particularly popular and thus improve our offer for you. Please also read the section "Analysis of usage data".
Third-party cookies (type 4)
These cookies are set by third parties, e.g. social networks such as Facebook, Twitter and Google+, whose content you can integrate via the "social plug-ins" offered on our websites. For more information on the use and function of the social plug-ins, please refer to section 4 of our Privacy Statement.
Controller within the meaning of the General Data Protection Regulation (“GDPR”) is:
Mercedes-Benz AG
Mercedesstraße 120
70372 Stuttgart
Germany
Email: dialog.mb@mercedes-benz.com
Data Protection Officer:
Mercedes-Benz AG
Chief Officer Corporate Data Protection
HPC E600
70546 Stuttgart
Germany
E-Mail: data.protection@mercedes-benz.com
1. Data protection
We are pleased about your visit on our web pages and your interest in our offers. The protection of your personal data is an important concern for us. In these Privacy Statement we explain how we collect your personal data, what we do with it, for what purposes and on what legal basis this is done, and which rights and claims are associated with it for you. In addition, we refer to the Mercedes-Benz AG Data Protection Policy:
Mercedes-Benz AG Data Protection Policy
Our Privacy Statement for the use of our websites and the Data Protection Policy of Mercedes-Benz AG do not apply to your activities on the websites of social networks or other providers that you can reach via the links on our websites. Please check the websites of these providers for their data protection regulations.
2. Collection and processing of your personal data
- When you visit our website, we store certain information about the browser and operating system you use, the date and time of your visit, the access status (e.g. whether you were able to access a website or received an error message), the use of website functions, the search terms you may have entered, the frequency with which you access individual websites, the designation of files accessed, the amount of data transferred, the website from which you accessed our websites and the website which you visit from our websites, either by clicking on links on our websites or by entering a do-main directly in the input field of the same tab (or the same window) of your browser in which you opened our websites. We also store your IP ad-dress and the name of your Internet service provider for seven days for security reasons, in particular to prevent and detect attacks on our websites or attempts at fraud.
- We only store other personal data if you provide this data, e.g. as part of a registration, a contact form, a survey, a price competition or for the execution of a contract, and even in these cases only insofar as this is permitted to us on the basis of a consent given by you or in accordance with the applicable legal provisions (further information on this can be found below in the section "Legal basis of processing").
- You are not legally or contractually obliged to make available your personal data. However, it is possible that certain functions of our websites depend on the availability of personal data. If you do not make available personal data in these cases, this may result in functions not being available or only being available to a limited extent.
3. Purposes of use
- We use the personal data collected when you visit our website in order to operate it in the most convenient manner for your use and to protect our IT systems from attacks and other illegal activities.
- If you provide us with further personal data, e.g. within the scope of a registration, a contact form, a survey, a price competition or for the execution of a contract, we use this data for the purposes mentioned, for the purposes of customer administration and - if necessary - for the purposes of processing and accounting of any business transactions, in each case to the extent required for this.
4. Transfer of personal data to third parties; social plug-ins
- Our websites may also contain offers of third parties. If you click on such an offer, we transfer data to the respective provider to the required extent (e.g. information that you have found this offer with us and, if applicable, further information that you have already provided on our websites for this purpose).
- When we use social plug-ins on our websites from social networks such as Facebook, Twitter and Google+, we integrate them as follows:
When you visit our websites, the social plug-ins are deactivated, i.e. no data is transmitted to the operators of these networks. If you want to use one of the networks, click on the respective social plug-in to establish a direct connection to the server of the respective network.
If you have a user account on the network and are logged in when you activate the social plug-in, the network can associate your visit to our websites with your user account. If you want to avoid this, please log out of the network before activating the social plug-in. A social network cannot associate a visit to other Mercedes-Benz AG websites until you have activated an existing social plug-in.
When you activate a social plug-in, the network transfers the content that becomes available directly to your browser, which integrates it into our websites. In this situation, data transmissions can also take place that are initiated and controlled by the respective social network. Your connection to a social network, the data transfers taking place between the network and your system, and your interactions on that platform are governed sole-ly by the privacy policies of that network.
The social plug-in remains active until you deactivate it or delete your cookies.
Cookie-Statement
- If you click on the link to an offer or activate a social plug-in, personal data may reach providers in countries outside the European Economic Area that, from the point of view of the European Union ("EU"), may not guarantee an "adequate level of protection" for the processing of personal data in accordance with EU standards. Please remember this fact before clicking on a link or activating a social plug-in and thereby triggering a transfer of your data.
5. Analysis of usage data; use of analysis tools
- We would like to tailor the content of our websites as precisely as possible to your interests and in this way improve our offer for you. In order to identify usage preferences and particularly popular areas of the websites, we use the following analysis tool(s): Google Analytics.
- When using these analysis tools, data may be transferred to servers located in the USA and processed there. Please note the following: In the USA, the European Union considers that there is no "adequate level of protection" for the processing of personal data in accordance with EU standards. However, this level of protection can be replaced for individual companies by certification according to the so-called "EU-U.S. Privacy Shield".
- If you do not want us to collect and analyze information about your visit to our website using the analysis tools mentioned above, you can object to this at any time with effect for the future ("opt-out").
We implement your objection by setting an opt-out cookie in your browser. This cookie is only used to associate your objection. Please note that for technical reasons, an opt-out cookie only works in the browser in which it was set. If you delete the cookies or use a different browser or device, please opt-out again.
- Below you will find information on the providers of the analysis tools we use and the respective opt-out options:
Google Inc. (“Google“):
Google is certified according to the EU-U.S. Privacy Shield.
You can prevent the transfer of your data and its collection and processing by Google. Google informs about this via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
6. Security
We use technical and organisational security measures to protect your data managed by us against manipulation, loss, destruction and against access by unauthorised persons. We are constantly improving our security measures in line with technological developments.
7. Legal bases of processing
- Insofar as you have given us your consent for the processing of your personal data, that consent is the legal basis for the processing (Art. 6 para. 1 letter a GDPR).
- For the processing of personal data for the purposes of initiating or fulfilling a contract with you, Art. 6 para. 1 letter b GDPR is the legal basis.
- Insofar as the processing of your personal data is necessary for the fulfilment of our legal obligations (e.g. for the retention of data), we are authorized to do so pursuant to Art. 6 para. 1 letter c GDPR.
- In addition, we process personal data for the purposes of safeguarding our legitimate interests and the legitimate interests of third parties pursuant to Art. 6 para. 1 letter f GDPR. Maintaining the functionality of our IT systems, marketing our own and third-party products and services as well as documenting business contacts as required by law are such legitimate interests.
8. Deletion of your personal data
Your IP address and the name of your Internet service provider, which we only store for security reasons, will be deleted after seven days. Otherwise, we delete your personal data as soon as the purpose for which we have collected and processed the data ceases to apply. Beyond this point in time, data is only stored if this is required by the laws, regulations or other legal provisions of the European Union or of a member state of the European Union to which we are subject.
9. Rights of the data subject
- As a data subject, you have the right of access (Art. 15 GDPR), right to rectification (Art. 16 GDPR), right to erasure (Art. 17 GDPR), right to restriction of processing (Art. 18 GDPR) and right to data portability (Art. 20 GDPR).
- If you have consented to the processing of your personal data by us, you have the right to revoke your consent at any time. The legality of processing your personal data before revocation remains unaffected. We may further process such data pursuant to another applicable legal basis, e.g. for the fulfilment of our legal obligations (cf. section "Legal bases of processing").
- Right to object
You have the right to object at any time to the processing of your personal data pursuant to Art. 6 para. 1 letter e GDPR (data processing in the public interest) or Art. 6 para. 1 letter f GDPR (data processing on the basis of a balance of interests) on grounds relating to your particular situation. If you object, we will only process your personal data if we can prove compelling legitimate reasons that outweigh your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.
- We ask you to address your claims or declarations to the following contact address if possible: kundenrechte@mercedes-benz.com
- If you believe that the processing of your personal data violates legal requirements, you have the right to lodge a complaint with a competent data protection supervisory authority (Art. 77 GDPR).
10. Newsletter
If you subscribe to a newsletter offered on our website, the data provided in the newsletter subscription will only be used for sending the newsletter, unless you agree to further use. You can unsubscribe at any time using the unsubscribe option provided in the newsletter.
11. Central Access Service of Mercedes-Benz AG
With the central access service of Mercedes-Benz AG you can register for all websites and applications of Mercedes-Benz Group and its brands that are connected to that service. The terms and conditions of use of the central access service of Mercedes-Benz AG can be called up under the following link:
Terms of Use of the Central Access Service of Mercedes-Benz AG
12. Cookies
Information on the cookies we use and their functions can be found in our Cookie Statement.
Cookie-Statement
Status: October 2019
Autortiesības
Autortiesības 2019 Mercedes-Benz AG.Visas tiesības paturētas. Visi teksti, attēli, grafikas, skaņas, video un animāciju faili un to noteikumi ir pakļauti autortiesību likumam, kā arī citiem likumiem, kas aizsargā intelektuālo īpašumu. Tos var izmantot vai nu komerciāliem mērķiem vai kopēt nodošanai tālāk, izmaiņu veikšanai un izmantošanai citās tīmekļa vietnēs. Dažas Mercedes-Benz AG tīmekļa vietnes satur arī tādu materiālu, kas ir to vietņu autortiesību objekts, kas šos materiālus ir publiskojušas.
Intelektuālais īpašums
Lietojot šo tīmekļa vietni, jāievēro Mercedes-Benz Group vai trešo personu intelektuālais īpašums (jo īpaši autortiesības, preču zīmes, nosaukuma un patenta tiesības). Piekļuve tīmekļa vietnei nepiešķir nekādas licences vai lietošanas tiesības uz attiecīgo Mercedes-Benz Group vai trešo personu intelektuālo īpašumu.
Produkti un cenas
Pēc atsevišķu lapu parakstīšanas iespiešanai var būt radušās izmaiņas piedāvāto produktu un pakalpojumu piedāvājuma klāstā. Ražotājs patur tiesības veikt konstrukcijas un formas maiņas, novirzes krāsu toņos, kā arī izmaiņas piegādes apjomos piegādes laikā, ja izmaiņas vai novirzes ir pieņemamas klientam, ņemot vērā Mercedes-Benz AG intereses. Attēlos var būt redzami piederumi, speciālais aprīkojums vai citi priekšmeti, kas neietilpst sērijveida piegādes komplektā vai standarta pakalpojumu klāstā. Krāsu novirzēm ir tehnoloģisks raksturs. Dažās vietnēs var būt iekļauti arī modeļi un pakalpojumi, kas atsevišķās valstīs netiek piedāvāti. Izteikumi par likumdošanas, tiesiskajām, kā arī nodokļu normām un to ietekmi ir spēkā tikai Vācijas Federatīvajā Republikā. Attiecībā uz citādu regulējumu pārdošanas un piegādes noteikumos, ir piemērojamas tās cenas, kas ir spēkā piegādes dienā. Mūsu līgumpartneriem sniegtās cenas ir ieteicamās mazumtirdzniecības cenas. Konsultējieties ar uzņēmuma filiāli vai līgumpartneri par pašreizējo spēkā esošo cenu.
Tirdzniecības nosaukumi
Ja vien nav norādīts citādi, visas Mercedes-Benz AG preču zīmes tīmekļa vietnē ir juridiski aizsargātas Mercedes-Benz AG preču zīmes, īpaši modeļu nosaukumi, kā arī logotipi un uzņēmuma emblēmas.
Licences tiesības
Mercedes-Benz AG vēlas jums piedāvāt inovatīvu un informatīvu interneta programmu. Tāpēc mēs ceram, ka arī jūs tāpat kā mēs priecāsieties par mūsu radošo noformējumu. Tomēr mēs lūdzam jūs saprast, ka Mercedes-Benz AG jāaizsargā mūsu intelektuālais īpašums, tostarp patenti, preču zīmes un autortiesības, un ka šīs tīmekļa vietnes nevar piešķirt nekādas licences attiecībā uz Mercedes-Benz AG intelektuālo īpašumu.
Uz nākotni vērsti paziņojumi
Šis dokuments satur uz nākotni vērstus paziņojumus par mūsu pašreizējo novērtējumu par nākotnes notikumiem. Tādi vārdi kā “paredzēt”, “pieņemt”, “ticēt”, “novērtēt”, “sagaidīt”, “domāt”, “var/varētu”, “plānot”, “projicēt”, “vajadzētu” un tamlīdzīgas izteiksmes raksturo šos izteikumus.
Šie izteikumi ir pakļauti veselai virknei risku un neskaidrību. Daži piemēri:
- nelabvēlīga globālās ekonomiskās situācijas attīstība, jo īpaši tirgus apstākļu negatīvas izmaiņas mūsu galvenajos tirdzniecības tirgos;
- mūsu refinansēšanas iespēju pasliktināšanās kredītu un finanšu tirgos;
- nenovēršami nepārvaramu varu notikumi, piemēram, dabas katastrofas, pandēmijas, terora akti, politiski nemieri, kara strīdi, nelaimes gadījumi rūpniecībā un to sekas uz mūsu pārdošanas, pirkšanas, ražošanas vai finansēšanas darbībām;
- valūtas kursu, muitas un ārējās tirdzniecības noteikumu izmaiņas;
- izmaiņas likumos, noteikumos un oficiālajās direktīvās (vai izmaiņas to interpretācijā), jo īpaši tiktāl, ciktāl tās ietekmē transportlīdzekļu emisijas, degvielas patēriņu un drošību vai ziņošanu par ESG (vides, sociālajiem un pārvaldības) jautājumiem;
- degvielas, izejvielu un enerģijas cenu pieaugums;
- ražošanas pārtraukumi materiālu vai enerģijas trūkuma dēļ;
- darbinieku streiki vai piegādātāju maksātnespēja;
- izmaiņas patērētāju uzvedībā, pārejot uz mazākiem un mazāk rentabliem automobiļiem;
- ierobežots pieprasījums pēc pilnībā elektriskajiem transportlīdzekļiem vai iespējama mūsu produktu un pakalpojumu nepieņemšana, kas negatīvi ietekmētu cenu noteikšanu un ražošanas jaudas izmantošanu;
- lietotu transportlīdzekļu tālākpārdošanas cenu samazināšanās;
- izmaksu samazināšanas un efektivitātes paaugstināšanas pasākumu sekmīga īstenošana;
- uzņēmumu, kuros mums ir būtiska līdzdalība, uzņēmējdarbības perspektīvas;
- veiksmīga stratēģisko kooperāciju un kopuzņēmumu īstenošana;
- kā arī notiekošo oficiālo izmeklēšanu vai iestāžu uzsākto izmeklēšanu pabeigšanu un nepabeigtu vai gaidāmo tiesas procesu iznākumu, kā arī citus riskus un nenoteiktību, no kuriem daži ir aprakstīti šajā gada pārskatā sadaļā “Ziņojums par riskiem un iespējām”.
Ja kāds no šiem nedrošības faktoriem vai citiem neparedzamajiem riskiem īstenojas vai izrādās, ka izteikumu pamatā esošie pieņēmumi nav pareizi, faktiskais rezultāts var būtiski atšķirties no izteikumos minētajiem vai netieši izteiktajiem rezultātiem.
Mēs neplānojam un neuzņemamies saistības aktualizēt nevienu no nākotnē virzītajiem izteikumiem, jo tie pamatojas tikai uz apstākļiem izteikumu publikācijas datumā.
Atbildība
Šajās vietnēs sniegtā informācija un dati neveido nekādu nodrošinājumu vai tiešu vai netiešu garantiju. Tie nekalpo par pamatu izrietošām garantijām vai garantijām attiecībā uz īpašībām, piemērotību pārdošanai, derīgumu konkrētam mērķim vai likumu un patentu nepārkāpšanu.
Mūsu tīmekļa vietnēs atradīsiet saites uz citām tīmekļa vietnēm. Vēlamies norādīt, ka mēs nevaram ietekmēt saistītās vietnes attiecībā uz to noformējumu un tajās ievietoto saturu, uz kuru tiek sniegtas saites. Mēs neuzņemamies atbildību par šajās vietnēs atspoguļotās informācijas aktualitāti, pareizību, pilnīgumu vai kvalitāti. Šī iemesla dēļ mēs distancējamies no satura, kas izvietots šajās vietnēs. Šis skaidrojums attiecas uz visām mūsu tīmekļa vietnēs atrodamajām saitēm un ārējām vietnēm un to saturu.
Norādes saskaņā ar Vācijas patērētāju tiesību aizsardzības likuma (VSBG) 36. pantu. Uz patērētājiem Vācijā attiecas: Uzņēmums Mercedes-Benz AG nepiedalīsies strīdu izšķiršanā patērētāju šķīrējtiesā Vācijas VSBG izpratnē, un tas arī nav uzņēmuma pienākums.
Informācija par strīdu izšķiršanu tiešsaistē
ES Komisija ir izveidojusi interneta platformu tiešsaistes domstarpību risināšanai (tā dēvēto “OS platformu”). OS platforma ir paredzēta kā kontakta punkts ārpustiesas strīdu izšķiršanai, kas izriet no tiešsaistes pirkuma līgumos ietvertajiem līgumiskajiem nosacījumiem. OS platformu var atrast, izmantojot šo saiti:
http://ec.europa.eu/consumers/odr
